Store Lead: Grow Talent, Elevate Guest Experience

Black Rock Coffee Bar; Riverside (CA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Performance bonus opportunities

401(K) company match

Health, vision, dental insurance

Job summary

Black Rock Coffee Bar Inland Empire store is seeking a Store Lead to oversee daily operations, train and lead the team, and ensure fast, friendly service in a high-volume setting. The role emphasizes leadership, schedule management, and adherence to safety and company policies.

The Store Lead will manage on-bar duties when needed, support baristas, and promote company standards while driving store performance and guest satisfaction.

Qualifications

• Experience in retail leadership preferred.
• Strong customer service skills and communication.
• Ability to train and develop team members.

Responsibilities

• Oversee daily store operations and ensure service quality across all shifts.
• Lead, coach, and evaluate Team Members to uphold company standards.
• Plan and execute promotions and staffing to meet store goals.
• Maintain compliance with safety, cash handling, and inventory procedures.

Job description

Black Rock Coffee Bar Inland Empire store is seeking a Store Lead to oversee daily operations, train and lead the team, and ensure fast, friendly service in a high-volume setting. The role emphasizes leadership, schedule management, and adherence to safety and company policies.

The Store Lead will manage on-bar duties when needed, support baristas, and promote company standards while driving store performance and guest satisfaction.