Assistant Store Lead — Lead a Fast-Paced Coffee Bar Team

Black-Rock-Coffee-Bar; Riverside (CA); On-site; USD 51,148,000 - 69,200,000; Full time

Benefits offered by this job

Paid Time Off

Performance-based bonus opportunities

401(K) Retirement Savings Plan with a

Job summary

Black Rock Coffee Bar in Riverside, CA is hiring an Assistant Store Lead to supervise daily store operations, coach team members, and ensure fast, friendly service on the floor. This hourly, non-exempt position requires 40 hours per week with at least 32 hours on-bar, starting at $21/hour plus tips and bonus eligibility.

Reports to the Store Lead and plays a key role in staffing, training, and maintaining store standards.

Qualifications

• Must have been employed at Black Rock Coffee Bar for at least 6 months unless otherwise approved.
• Strong communication and interpersonal skills to lead and support team and guest engagement.
• Ability to thrive in a fast-paced environment while managing competing priorities.
• Experience fostering a positive team culture through accountability and recognition.
• High attention to detail, accuracy, and follow-through on assigned tasks.
• Flexibility to work varied schedules, including weekends and holidays.
• Self-motivated and dependable, capable of independent decision-making.
• Understanding of safety procedures and commitment to a clean, safe working environment.

Responsibilities

• Leads, communicates, and champions Black Rock Coffee Bar values, policies, and procedures.
• Models exceptional customer service for the team.
• Establishes effective, positive communication among Team Members through appropriate channels.
• Serves as the active leader on shift, maintains adequate coverage, arranges coverage for unexpected absences, and ensures meal and rest periods are provided per state requirements.
• Assists in planning and executing sales promotions as assigned by Marketing.
• Supports successful store operations with focus on SPOC outcomes.
• Promotes safe work practices, reports incidents and accidents promptly to the Store Lead, and follows required procedures.
• Works a total of 40 hours per week, dedicating at least 32 hours per week to on-bar duties.
• Supports the Store Lead in hiring, onboarding, and training processes.
• Completes off-bar leadership tasks as assigned, including approving timecards, cash management, and other checklist items.

Skills

Leadership

Customer service

Retail operations

On-bar duties

Job description

Black Rock Coffee Bar in Riverside, CA is hiring an Assistant Store Lead to supervise daily store operations, coach team members, and ensure fast, friendly service on the floor. This hourly, non-exempt position requires 40 hours per week with at least 32 hours on-bar, starting at $21/hour plus tips and bonus eligibility.

Reports to the Store Lead and plays a key role in staffing, training, and maintaining store standards.