Store Lead: Grow Teams, Elevate Guest Experience

Black Rock Coffee Bar; Meridian (ID); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Retirement Savings Plan with 1:

Health insurance (medical, vision, and

Discount Programs

Free drinks

Job summary

Black Rock Coffee Bar is seeking a Store Lead in Meridian, ID to oversee daily operations, coach Team Members, and maintain high standards of service and safety. You will drive guest satisfaction on the floor, manage scheduling, and partner with leadership to uphold brand standards.

The role emphasizes on-bar leadership, team development, and a commitment to a fast-paced retail coffee environment with a focus on operational excellence.

Qualifications

• Demonstrated leadership of store teams and coaching of Team Members.
• Strong guest service focus and ability to connect with customers.
• High standards for food safety, safety policies, and operations.

Responsibilities

• Oversees daily store operations and ensures on-bar leadership.
• Leads and mentors Team Members, with onboarding and training responsibilities.
• Publishes store schedules and manages timekeeping and cash handling.
• Plans promotions and ensures adherence to brand standards and procedures.
• Maintains strong communication among Team Members and leadership; resolves issues promptly.
• Ensures compliance with safety, health, and labor regulations and manages coverage.

Skills

People leadership

Guest service

Operational discipline

Communication

Team development

Food safety

Flexibility

Attendance and reliability

Decision making

Job description

Black Rock Coffee Bar is seeking a Store Lead in Meridian, ID to oversee daily operations, coach Team Members, and maintain high standards of service and safety. You will drive guest satisfaction on the floor, manage scheduling, and partner with leadership to uphold brand standards.

The role emphasizes on-bar leadership, team development, and a commitment to a fast-paced retail coffee environment with a focus on operational excellence.