Store Lead: Elevate Sales & Customer Experience

Torrid; Hickory Hills (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Associate discount 50%

401K with Company match

ESPP

Tuition reimbursement

Sick time

Job summary

Torrid is seeking a store manager to lead a TEAM dedicated to delivering an exceptional in-store experience for our customers in Hickory, NC. You will drive sales, manage daily operations, and mentor associates to uphold Torrid standards.

The role emphasizes achieving KPI targets, executing merchandising strategies, and maintaining a welcoming store environment while staying flexible for holiday and weekend shifts.

Qualifications

• Previous specialty/apparel retail management experience with proven ability to lead teams to success.
• Ability to multitask in a fast-paced environment while delivering a great customer experience.
• Adaptable to changing fashion trends and store priorities.
• Fashion-focused and attentive to current trends.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

Skills

Retail management

Team leadership

Sales performance

Customer service

Job description

Torrid is seeking a store manager to lead a TEAM dedicated to delivering an exceptional in-store experience for our customers in Hickory, NC. You will drive sales, manage daily operations, and mentor associates to uphold Torrid standards.

The role emphasizes achieving KPI targets, executing merchandising strategies, and maintaining a welcoming store environment while staying flexible for holiday and weekend shifts.