Store Lead: Elevate Customer Experience & Operations

FedEx Office and Print Services; Vienna (VA); On-site; USD 30,000 - 37,000; Full time

Job summary

FedEx Office and Print Services in Vienna, VA is seeking a Store Assistant Manager to lead a store business unit and supervise team members. You will help ensure a consistent, positive customer experience across production, retail, self-service, and shipping processes and assist in payroll and daily POS close-out.

The role requires supervisory experience and a High School diploma, with a strong emphasis on customer service, accuracy, and team development.

Qualifications

• High School diploma or equivalent education required.
• 1+ year of related supervisory experience preferred.

Responsibilities

• Lead store operations and supervise team members to ensure a positive customer experience.
• Assist in payroll, scheduling, and daily close-out of POS and other administrative duties.
• Maintain communication with management and production teams to meet deadlines and quality standards.

Skills

Supervisory experience

Education

High School diploma or equivalent education

Job description

FedEx Office and Print Services in Vienna, VA is seeking a Store Assistant Manager to lead a store business unit and supervise team members. You will help ensure a consistent, positive customer experience across production, retail, self-service, and shipping processes and assist in payroll and daily POS close-out.

The role requires supervisory experience and a High School diploma, with a strong emphasis on customer service, accuracy, and team development.