Store Lead: Customer Experience & Operations

FedEx Office; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

FedEx Office in Las Vegas is seeking a Store Assistant Manager to Lead a store business unit, focusing on a consistent customer experience. You will assist in supervising team members and overseeing all store operations, including production, retail, shipping, and quality control, with duties in payroll and daily close-out of POS.

The role emphasizes coaching staff, maintaining policy compliance, and ensuring smooth daily operations in a fast-paced environment.

Qualifications

• High School diploma or equivalent required.
• 1+ year of related experience, prior supervisory experience preferred.

Responsibilities

• Lead store operations and staff to ensure a positive customer experience.
• Monitor production and retail processes, pick-up/delivery, shipping and quality control.
• Assist Store Manager and supervise team in their absence.
• Coach and develop team members; provide feedback and ensure policy compliance.
• Coordinate payroll, scheduling, and daily close-out processes as needed.
• Maintain communication with Store Lead Consultant and production teams to meet deadlines.

Skills

Customer service

Supervision

Communication

Education

High School diploma or equivalent

Job description

FedEx Office in Las Vegas is seeking a Store Assistant Manager to Lead a store business unit, focusing on a consistent customer experience. You will assist in supervising team members and overseeing all store operations, including production, retail, shipping, and quality control, with duties in payroll and daily close-out of POS.

The role emphasizes coaching staff, maintaining policy compliance, and ensuring smooth daily operations in a fast-paced environment.