Store Lead: Drive Team & Guest Experience

Lids; Oak Brook (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employer-paid benefits (disability, AD

Paid Time Off

Employee discounts

Career development opportunities

Early wage access

Bonus potential

Job summary

Lids is seeking an Assistant Store Manager in Oak Brook, IL to lead daily store operations, drive sales, and deliver exceptional customer service. The role focuses on team leadership, scheduling, in-store experiences, and adherence to brand standards to achieve KPI targets.

As a trusted leader, you will mentor staff, manage staffing needs, and uphold merchandising and loss-prevention practices while ensuring a welcoming, high-energy shopping environment for our customers.

Qualifications

• Strong interpersonal and verbal communication skills.
• Ability to work unsupervised and lead a team.
• Proven ability to drive sales and maintain store standards.

Responsibilities

• Act as Manager on duty for scheduling, customer issues, and escalation.
• Lead and develop store associates using Lids training programs.
• Maintain store operations, customer service, and visual merchandising standards.
• Ensure accurate cash handling and inventory management.

Skills

Interpersonal skills

Verbal communication

Leadership

Problem solving

Job description

Lids is seeking an Assistant Store Manager in Oak Brook, IL to lead daily store operations, drive sales, and deliver exceptional customer service. The role focuses on team leadership, scheduling, in-store experiences, and adherence to brand standards to achieve KPI targets.

As a trusted leader, you will mentor staff, manage staffing needs, and uphold merchandising and loss-prevention practices while ensuring a welcoming, high-energy shopping environment for our customers.