Assistant Store Manager — Retail Leadership & Growth

Lids; Gurnee (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Generous employee discount

Career development opportunities

Team-oriented environment

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager to lead daily operations, drive sales, and ensure exceptional customer service in our Illinois locations. You will supervise staff, schedule shifts, train new hires, and uphold company policies to maintain a high-performing, engaging store environment.

Responsibilities include executing the selling strategy, resolving customer issues, managing cash handling, and supporting inventory and visual merchandising efforts to meet KPIs and deliver an

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through LIDS Training Programs and set goals for sales and tasks.
• Administer discipline steps including verbal and written warnings in the Store Manager's absence.
• Engage team to create a fun, productive environment and align with company objectives.

Skills

Sales results

People management

Customer service

Training & development

Store operations

Job description

Lids is seeking an Assistant Store Manager to lead daily operations, drive sales, and ensure exceptional customer service in our Illinois locations. You will supervise staff, schedule shifts, train new hires, and uphold company policies to maintain a high-performing, engaging store environment.

Responsibilities include executing the selling strategy, resolving customer issues, managing cash handling, and supporting inventory and visual merchandising efforts to meet KPIs and deliver an