Store Lead: Drive Sales, Service & Team Growth

Staples, Inc.; Camp Hill (Cumberland County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Job summary

Staples, Inc. in Camp Hill, PA is seeking an Assistant Manager to drive sales, services, and customer engagement in-store. You will lead a team to build loyalty, deliver total solutions, and ensure readiness for business.

Hiring immediately and offering strong development opportunities. Join a collaborative team focused on exemplary store experiences, consultative selling, and achieving sales goals while managing operations and costs.

Qualifications

• 2+ years managing a sales team in a retail or services industry.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Must be able to engage and speak to customers and understand their needs.
• Strong communication, organization, planning and adaptability to changing business priorities.
• Review results against business goals and strategies and deliver plans for growth and improvement.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer.
• Develop team to deliver results through coaching, training, and role playing.
• Attain sales and services goals, profit margin and execution of store operations.
• Establish business cadence for sales readiness.
• Provide direction daily for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
• Champion company initiatives, being adaptable and flexible to change and responsibilities.

Skills

Sales management

Coaching

Customer service

Communication

Planning

Adaptability

Leadership

Job description

Staples, Inc. in Camp Hill, PA is seeking an Assistant Manager to drive sales, services, and customer engagement in-store. You will lead a team to build loyalty, deliver total solutions, and ensure readiness for business.

Hiring immediately and offering strong development opportunities. Join a collaborative team focused on exemplary store experiences, consultative selling, and achieving sales goals while managing operations and costs.