Store Lead & Team Coach - Growth & Service

Staples; San Diego (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Bonus eligibility

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Job summary

Staples is seeking an Assistant Manager to drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business.

You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Qualifications

• 2+ years managing a sales team in a retail or services industry.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Must be able to engage and speak to customers and understand their needs.
• Strong communication, organization, planning and adaptability to changing business priorities.
• Review results against business goals and strategies and deliver plans for growth and improvement.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to lift/move materials in the 10 - 50 pound range.

Responsibilities

• Lead a high-performing team delivering an exceptional store experience.
• Develop team to deliver results through coaching, training, and role playing.
• Attain sales and services goals, profit margin and execution of store operations.
• Establish business cadence for sales readiness.
• Provide direction daily for merchandising opportunities within the store.
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
• Champion company initiatives and adaptability to change.

Skills

Team leadership

Customer service

Communication

Adaptability

Coaching

Conflict management

Job description

Staples is seeking an Assistant Manager to drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business.

You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.