Store Lead — Drive Customer Experience & Growth

Warby Parker; Chattanooga (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid holidays

Vacation days per year

401(k) Retirement savings plan

Parental leave

Job summary

Warby Parker in Chattanooga is seeking a self-motivated Sales Supervisor to create exceptional customer experiences and lead the floor in the absence of a manager. You will share the Warby Parker story, drive sales, and participate in store improvements.

Ideal candidate has retail experience and at least 6 months in a supervisory role, with strong communication skills and a proactive, entrepreneurial approach. This is a full-time, on-site position with a range of benefits.

Qualifications

• Retail experience in customer-focused environment.
• 6+ months in a management role.
• Strong interpersonal and communication skills.
• Ability to handle high-pressure situations and remain cool.

Responsibilities

• Lead store floor sales and front-of-house operations in the absence of a manager.
• Provide exceptional product knowledge and style advice to customers.
• Communicate Warby Parker values and brand philosophy to shoppers.
• Participate in process ideation and improvement projects.
• Open and close the store and help foster an inclusive culture.

Job description

Warby Parker in Chattanooga is seeking a self-motivated Sales Supervisor to create exceptional customer experiences and lead the floor in the absence of a manager. You will share the Warby Parker story, drive sales, and participate in store improvements.

Ideal candidate has retail experience and at least 6 months in a supervisory role, with strong communication skills and a proactive, entrepreneurial approach. This is a full-time, on-site position with a range of benefits.