Store Lead: Delighting Customers & Operations

Walgreens; Lakewood (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Lakewood, OH is seeking a dedicated team member to support store operations and deliver an exceptional customer experience. You will open and close the store in the absence of management, handle cash and register transactions, and assist with vendor deliveries and backroom readiness.

You will engage with customers, answer questions, and model Walgreens service standards to ensure a delightful shopping experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change for registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Customer service

Leadership

Cash handling

Store operations

Job description

Walgreens in Lakewood, OH is seeking a dedicated team member to support store operations and deliver an exceptional customer experience. You will open and close the store in the absence of management, handle cash and register transactions, and assist with vendor deliveries and backroom readiness.

You will engage with customers, answer questions, and model Walgreens service standards to ensure a delightful shopping experience.