Store Lead - Customer Experience & Team Growth

KnitWell Group; Plainview (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Merchandise discounts

Job summary

LOFT is seeking an Assistant Manager in Plainview, NY to support the customer experience and shape a strong store culture. You will lead on the sales floor and demonstrate brand behaviors to engage customers, while coaching associates to create genuine connections.

The role involves assisting the Store Manager with recruiting, hiring, and developing talent, using reporting to drive operations, and ensuring a seamless omnichannel experience for shoppers.

Qualifications

• 1+ year retail management experience preferred.
• Hospitaility mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Support customer experience and store culture.
• Lead on the sales floor and model brand behaviors.
• Coach associates to create genuine connections with customers.
• Assist Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and sharing ideas.

Skills

1+ year retail management

Hospitality mindset

POS system proficiency

Business acumen

Decision making

Tools

POS system

Job description

LOFT is seeking an Assistant Manager in Plainview, NY to support the customer experience and shape a strong store culture. You will lead on the sales floor and demonstrate brand behaviors to engage customers, while coaching associates to create genuine connections.

The role involves assisting the Store Manager with recruiting, hiring, and developing talent, using reporting to drive operations, and ensuring a seamless omnichannel experience for shoppers.