Brand Experience Lead — Retail & Team Coach

KnitWell Group; Plainview (NY); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Plainview, NY is seeking a Sales Lead to deliver personalized customer experiences and guide associates under the Store Manager. You will step in as manager when needed and help uphold brand standards while driving a positive, inclusive store culture.

The role values leadership, coaching skills, and flexibility to work evenings, weekends, and holidays in a regular/part-time capacity at Store 1340-Woodbury Plaza-ANN-Plainview.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with technology and operating a point‑of‑sale system.
• Enjoys communicating and coaching.
• Flexible evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Store management

POS system

Communication coaching

Flexible availability

Time management

Tools

POS software

Job description

LOFT in Plainview, NY is seeking a Sales Lead to deliver personalized customer experiences and guide associates under the Store Manager. You will step in as manager when needed and help uphold brand standards while driving a positive, inclusive store culture.

The role values leadership, coaching skills, and flexibility to work evenings, weekends, and holidays in a regular/part-time capacity at Store 1340-Woodbury Plaza-ANN-Plainview.