Store Lead & Customer Experience Specialist

Dollar General Corporation; Allentown (Lehigh County); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will assist customers in locating and purchasing merchandise, operate a cash register, stock and display products, and help protect store assets. You may act in a lead capacity in the absence of Store Manager.

The role includes duties typically performed by Sales Associates and requires strong communication, planogram compliance, and basic math skills.

Qualifications

• Customer service leadership and supervisory basics.
• Cash handling and accurate payment processing.
• Ability to read and follow planograms and displays.
• Knowledge of safety policies and practices.
• Strong interpersonal communication and teamwork.
• Basic product knowledge and upselling skills.
• Ability to follow merchandise presentation guides.

Responsibilities

• Provide superior customer service leadership and assist customers.
• Operate cash register, process payments, bag merchandise.
• Stock and rotate merchandise, build displays, follow planograms.
• Clean and organize store, maintain safety and cleanliness.

Skills

Customer service leadership

Cash handling

Planograms

Safety policies

Interpersonal communication

Product knowledge

Reading planograms

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will assist customers in locating and purchasing merchandise, operate a cash register, stock and display products, and help protect store assets. You may act in a lead capacity in the absence of Store Manager.

The role includes duties typically performed by Sales Associates and requires strong communication, planogram compliance, and basic math skills.