Store Lead — Customer Experience & Operations

Walgreens; Tennessee; On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Tennessee is seeking a Store Operations Lead to help open and close the store, manage cash handling, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries and maintain inventory accuracy while delivering a distinctive customer experience.

The role requires leadership experience, strong English communication, and a focus on helpful, proactive service to customers and colleagues.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and supports pricing adjustments and signage per local regulations.
• Assists with vendor deliveries, displays, and backroom organization as requested by management.

Skills

Leadership

Retail experience

English proficiency

Job description

Walgreens in Tennessee is seeking a Store Operations Lead to help open and close the store, manage cash handling, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries and maintain inventory accuracy while delivering a distinctive customer experience.

The role requires leadership experience, strong English communication, and a focus on helpful, proactive service to customers and colleagues.