Store Lead: Customer Experience & Operations

Walgreens; Plymouth (MA); On-site; USD 26,000 - 33,000; Full time

Job summary

Walgreens in Plymouth, MA is seeking a Retail Key Holder to support store operations and guest experience when leadership is absent. You will open and close the store, handle cash, perform price changes, and ensure stock and displays are ready for customers.

You will greet customers, resolve questions, and model friendly service while coaching teammates on procedures, safety and compliance. This role requires reliability, English fluency, and a positive, proactive approach to daily tasks.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent, including cash handling and ensuring readiness of floor and stock room.
• Register sales, manage price verifications, and handle basic pricing tasks and signage.
• Deliver a distinctive and delightful customer experience and coach team members on service standards.

Skills

Leadership

Cash handling

Customer service

English fluency

Job description

Walgreens in Plymouth, MA is seeking a Retail Key Holder to support store operations and guest experience when leadership is absent. You will open and close the store, handle cash, perform price changes, and ensure stock and displays are ready for customers.

You will greet customers, resolve questions, and model friendly service while coaching teammates on procedures, safety and compliance. This role requires reliability, English fluency, and a positive, proactive approach to daily tasks.