Store Shift Leader: Customer Experience & Ops

Walgreens; South Euclid (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ohio is seeking a candidate to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. The role involves delivering a positive customer experience and supporting store operations.

Responsibilities include handling returns, refunds, and price changes, while maintaining inventory and assisting with displays and promotions. Strong English communication and basic leadership are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash handling and start-ups.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Maintains inventory accuracy and assists with pricing and displays as directed.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens in Ohio is seeking a candidate to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. The role involves delivering a positive customer experience and supporting store operations.

Responsibilities include handling returns, refunds, and price changes, while maintaining inventory and assisting with displays and promotions. Strong English communication and basic leadership are required.