Store Lead: Customer Experience & Operations

Walgreens; Kailua (HI); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Kailua, Hawaii is seeking a proactive team member to open and close the store when management is not present, handle cash, and ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, assist with inventory, pricing and merchandising, and support the pharmacy window as needed, delivering a distinctive Walgreens customer experience every day.

Qualifications

• Minimum 1 year of leadership, supervisory, or retail key-holder experience.
• Fluent in reading, writing, and speaking English.
• Experience with cash handling and customer service in a retail setting.

Responsibilities

• Open and close the store when management is absent.
• Process returns, void orders, refunds, and cash drops.
• Deliver a distinctive and delightful customer experience.
• Help with inventory, pricing changes, and merchandising.
• Support pharmacy window as needed.

Skills

Leadership experience

Supervisory experience

Retail key holder

Customer service

Cash handling

Education

PTCB certification or pharmacy license (state requirements)

Tools

Store systems

Job description

Walgreens in Kailua, Hawaii is seeking a proactive team member to open and close the store when management is not present, handle cash, and ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, assist with inventory, pricing and merchandising, and support the pharmacy window as needed, delivering a distinctive Walgreens customer experience every day.