Store Lead: Customer Experience & Operations

PLS; Grand Prairie (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking a dependable Shift Supervisor for our Grand Prairie, TX store to lead daily operations and deliver outstanding customer service.

You will support the Store Manager and Assistant Manager, coach team members, ensure cash handling accuracy, and help meet store goals while complying with policies and regulations. English fluency is required; English/Spanish bilingual is a plus.

Qualifications

• Minimum of 1 year of management experience in a service-oriented industry.
• Ability to engage with customers and lead a team.
• Strong communication and presentation skills.

Responsibilities

• Lead store operations and maintain exemplary customer service.
• Support the Store Manager and Assistant Manager in daily tasks.
• Coach team members and ensure compliance with policies.
• Assist with scheduling, cash handling, and store audits.

Skills

Management experience

Customer service

English fluency

Job description

PLS is seeking a dependable Shift Supervisor for our Grand Prairie, TX store to lead daily operations and deliver outstanding customer service.

You will support the Store Manager and Assistant Manager, coach team members, ensure cash handling accuracy, and help meet store goals while complying with policies and regulations. English fluency is required; English/Spanish bilingual is a plus.