Store Shift Lead: Customer Experience & Ops

Walgreens; Grand Prairie (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Grand Prairie, TX seeks a Store Lead who can open and close the store in the absence of management, manage cash, and prepare the floor and stock room for the day. The role emphasizes delivering a friendly, distinctive customer experience and accurate cash handling.

Responsibilities include processing returns and refunds, assisting with inventory, pricing, merchandising, and basic store maintenance. A proven track record in leadership and customer service is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Willingness to obtain PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close store in the absence of management, handle cash, and ensure ready for business day.
• Handle returns, refunds, cash drops, and cash register accuracy.
• Engage with customers to deliver a distinctive customer experience.
• Assist with inventory, pricing, merchandising, and basic maintenance.

Skills

Leadership

Cash handling

Customer service

English

Tools

POS system

Inventory software

Job description

Walgreens in Grand Prairie, TX seeks a Store Lead who can open and close the store in the absence of management, manage cash, and prepare the floor and stock room for the day. The role emphasizes delivering a friendly, distinctive customer experience and accurate cash handling.

Responsibilities include processing returns and refunds, assisting with inventory, pricing, merchandising, and basic store maintenance. A proven track record in leadership and customer service is required.