Store Leader - Customer Experience & Growth

PLS; Georgia; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking a Store Manager at our Houston, TX location to lead daily store operations and deliver exceptional customer service while achieving financial goals.

You will recruit, develop, and motivate team members, coach for career growth, ensure compliance with regulations, and drive community marketing to expand market share. English fluency is required; English/Spanish bilingual is a plus. How to apply: [e-mail].

Qualifications

• Minimum of two years' management experience in hospitality, financial services, retail, or restaurant.
• Ability to engage with customers and build relationships.
• Excellent verbal and written communication and presentation skills.
• High-energy, collaborative leadership style.
• Professional appearance and demeanor; honesty and integrity.
• English fluency required; bilingual is a plus.

Responsibilities

• Maintaining exemplary customer service and relationships.
• Establishing a strong customer service culture.
• Implementing strategies to meet store goals.
• Recruiting, developing, and motivating team members.
• Ensuring compliance with regulations.
• Analyzing financial statements to increase sales.
• Supervising cash handling and daily operations.
• Coaching team per development plans.
• Marketing within the community to grow market share.
• Resolving customer complaints.
• Controlling labor hours, cash, and store audits.
• Reviewing communications and training on policies.
• Maintaining a neat store environment.
• Other duties as assigned.

Skills

Customer engagement

Verbal & written communication

Leadership

Professional appearance

Integrity

English fluency

Bilingual (English/Spanish)

Job description

PLS is seeking a Store Manager at our Houston, TX location to lead daily store operations and deliver exceptional customer service while achieving financial goals.

You will recruit, develop, and motivate team members, coach for career growth, ensure compliance with regulations, and drive community marketing to expand market share. English fluency is required; English/Spanish bilingual is a plus. How to apply: [e-mail].