Shift Lead: Store Ops & Customer Experience

Walgreens Co.; Crosby (TX); Vor Ort; USD 24.000 - 31.000; Vollzeit

Zusammenfassung

Walgreens Co. is seeking a dedicated team member to support store operations and customer service in a fast-paced retail environment. This role includes opening and closing duties, cash handling, processing returns and refunds, and ensuring store readiness for the business day.

You will contribute to delivering a distinctive customer experience and assist with stock and displays as needed. Ideal candidates have at least one year of leadership or supervisory experience, are fluent in English, and

Qualifikationen

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Aufgaben

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Reports disciplinary issues and customer complaints to management.
• Responsible for bag checks of team members before leaving the store.
• Ensures compliance with state and local laws regarding regulated products.

Kenntnisse

Leadership

Customer service

English proficiency

Tools

Store systems

Jobbeschreibung

Walgreens Co. is seeking a dedicated team member to support store operations and customer service in a fast-paced retail environment. This role includes opening and closing duties, cash handling, processing returns and refunds, and ensuring store readiness for the business day.

You will contribute to delivering a distinctive customer experience and assist with stock and displays as needed. Ideal candidates have at least one year of leadership or supervisory experience, are fluent in English, and