Store Lead: Customer Experience & Merchandising

Dollar General Corporation; Cleveland (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation is seeking a Lead Sales Associate to keep a clean, organized store with a customer-first focus. You will assist customers, ring up purchases, stock merchandise, and help maintain displays while protecting company assets.

In this lead role, you will support the Store Manager in daily operations, open and close the store, and perform high-visibility duties to maximize profitability and customer satisfaction. Prior supervisory experience is preferred.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Effective interpersonal and oral comms

Safety policies and practices

Planogram and merchandise guides

Mathematical calculations

Cash register functions

Cash handling & deposit control

Cashier accountability

Bank deposits driving to bank

Education

High school diploma or equivalent and 6 months supervisory exp or related training

Job description

Dollar General Corporation is seeking a Lead Sales Associate to keep a clean, organized store with a customer-first focus. You will assist customers, ring up purchases, stock merchandise, and help maintain displays while protecting company assets.

In this lead role, you will support the Store Manager in daily operations, open and close the store, and perform high-visibility duties to maximize profitability and customer satisfaction. Prior supervisory experience is preferred.