Store Lead: Customer Experience & Inventory Ops

DSW-Designer Shoe Warehouse; Kissimmee (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

DSW-Designer Shoe Warehouse in Kissimmee, FL is seeking a store leadership professional to drive customer experience, merchandising and omni-channel activities. You will partner with the management team to meet daily priorities, support merchandise placement, and ensure store recovery and compliance with policies.

The role emphasizes coaching associates, achieving KPI goals and executing in-store processes. Availability for nights, weekends and varying shifts is required to meet business needs.

Qualifications

• Minimum 2 years management experience.
• High school diploma or equivalent.
• Some college preferred.

Responsibilities

• Be empowered to meet customers where they are and personalize their experience by modeling CEL behaviors and coaching associates.
• Ensure customers have a positive experience by maintaining store standards and completing daily opening/closing tasks.
• Review and communicate action plans to complete daily/weekly/monthly tasks.

Skills

Customer service

Team leadership

Communication

Technology use

Standing/Walking

Lifting 50 lbs

Scheduling

Payroll management

Education

High school diploma

Some college

Tools

POS system

ADP payroll

Mobile devices

Job description

DSW-Designer Shoe Warehouse in Kissimmee, FL is seeking a store leadership professional to drive customer experience, merchandising and omni-channel activities. You will partner with the management team to meet daily priorities, support merchandise placement, and ensure store recovery and compliance with policies.

The role emphasizes coaching associates, achieving KPI goals and executing in-store processes. Availability for nights, weekends and varying shifts is required to meet business needs.