Store Lead & Customer Experience Coach

The Children's Place; United States; On-site; USD 23,000 - 28,000; Full time

Job summary

The Children's Place in Peabody, MA is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The role represents the brand, engages customers, and maintains store standards while supporting teamwork and employee development.

You will partner with the Store Manager to address performance, mentor associates, and help maximize store profitability through smart scheduling and strong product

Qualifications

• High school diploma or equivalent.
• 1-3 years previous retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in leading store operations and customer service on the sales floor.
• Provide training and coaching to associates.
• Partner with Store Manager on performance concerns.
• Support company training and development initiatives.
• Drive store profitability through effective scheduling and payroll.
• Maintain a clean, organized stockroom and uphold CRE/Safety standards.

Skills

Excellent customer engagement

Detail oriented

Prioritize tasks

Team environment

Effective communicator

Time management

Microsoft Office

Adaptable and flexible

Lift up to 50 lbs

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children's Place in Peabody, MA is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The role represents the brand, engages customers, and maintains store standards while supporting teamwork and employee development.

You will partner with the Store Manager to address performance, mentor associates, and help maximize store profitability through smart scheduling and strong product