Store Leader & Talent Coach — Customer Experience Pro

The Children's Place; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

The Children's Place in Springfield, PA is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap, opening/closing, and serving as Leader on Duty. You will represent the brand, engage customers, maintain store standards, and support teamwork and employee development.

Key responsibilities include motivating staff, delivering exceptional service, coaching associates, and helping maximize store profitability through efficient operations and strong product knowledge.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience.
• Must be at least 18 years of age.

Responsibilities

• Support the Store Leadership Team with cash-wrap operations.
• Assist in opening and closing procedures and act as Leader on Duty.
• Engage customers and maintain store standards.
• Coach and develop associates; provide timely feedback.
• Assist in achieving store profitability and payroll management.

Skills

Excellent customer engagement

Detail oriented

Ability to prioritize tasks

Teamwork

Effective communicator

Adaptable and flexible

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children's Place in Springfield, PA is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap, opening/closing, and serving as Leader on Duty. You will represent the brand, engage customers, maintain store standards, and support teamwork and employee development.

Key responsibilities include motivating staff, delivering exceptional service, coaching associates, and helping maximize store profitability through efficient operations and strong product knowledge.