Retail Store Leader & Customer Experience Coach

The Children's Place; Peabody, Northern (MA, KY); Hybrid; USD 23,000 - 28,000; Full time

Job summary

The Children’s Place location in Peabody, MA is seeking a Store Lead to support the Store Leadership Team with cash-wrap, opening and closing procedures, and leading on duty. You will engage customers, uphold store standards, and mentor associates to drive performance and brand integrity.

You’ll participate in payroll processing, adapt to business needs, and help maximize store profitability while representing The Children’s Place with professionalism and teamwork.

Qualifications

• High school diploma or equivalent is required.
• 1-3 years retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in training associates and provide coaching.
• Partner with Store Manager on performance concerns.
• Support payroll and scheduling activities.
• Deliver excellent customer service and maintain brand standards.
• Support store initiatives and inventory control.

Skills

Customer engagement

Detail oriented

Task prioritization

Team collaboration

Feedback delivery

Self-development

Strong communication

Adaptability

Time management

Microsoft Office

Internal applications

Weekend availability

Lifting up to 50 lbs

Education

High school diploma or equivalent

1-3 years retail experience

Must be at least 18 years old

Tools

Microsoft Office

POS system

Job description

The Children’s Place location in Peabody, MA is seeking a Store Lead to support the Store Leadership Team with cash-wrap, opening and closing procedures, and leading on duty. You will engage customers, uphold store standards, and mentor associates to drive performance and brand integrity.

You’ll participate in payroll processing, adapt to business needs, and help maximize store profitability while representing The Children’s Place with professionalism and teamwork.