Store Lead & Customer Experience Champion

Banana Republic

Saint Paul (MN)

On-site

USD 22,000 - 27,000

Part time

5 days ago
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Benefits offered by this job

Merchandise discount: 50% off regular‑
Paid Time Off
Volunteer hours (up to five on the job
401(k) with company matching
Employee stock purchase plan
Medical, dental, vision, and life

Job summary

Banana Republic in Saint Paul, MN is seeking a customer-focused associate to support store leadership and deliver a best-in-class customer experience. You will role‑model selling behaviors, educate customers about loyalty programs, and help maintain productivity across areas of expertise.

Flexible schedule is required, including evenings, weekends, and holidays. You will help with opening/closing tasks and collaborate with teammates to ensure timely completion of tasks while leveraging

Qualifications

  • EmbodyGapInc’sPurpose,Mission,Vision, Valuesand Behaviors.
  • Clear and direct communication of expectations.
  • Ability to utilize technology to engage with customers and team.
  • Interest and initiative towards continuous improvement and growth.
  • Flexible schedule including holiday, evening, overnight and weekend shifts.

Responsibilities

  • Treat all customers and employees with respect to foster a positive work environment.
  • Educate customers about loyalty programs to promote retention.
  • Become an expert in brand selling behaviors through role modeling.
  • Support sales leader during non-peak hours with the customer first in mind.
  • Collaborate with store leadership to complete tasks timely and efficiently.
  • Build and share product lifecycle expertise.
  • Complete opening/closing checklists and after-hours tasks as needed.
  • Leverage omni-channel tools to deliver a frictionless customer experience.
  • Ensure compliance standards are met.

Skills

Customer service
Communication
Leadership
Technology literacy
Flexibility
Physical stamina

Tools

Omni-channel systems

Job description

Banana Republic in Saint Paul, MN is seeking a customer-focused associate to support store leadership and deliver a best-in-class customer experience. You will role‑model selling behaviors, educate customers about loyalty programs, and help maintain productivity across areas of expertise.

Flexible schedule is required, including evenings, weekends, and holidays. You will help with opening/closing tasks and collaborate with teammates to ensure timely completion of tasks while leveraging

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