Brand Experience Lead

Banana Republic; Santa Clara (CA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Medical insurance

401(k) matching

Employee stock purchase

Job summary

Banana Republic in Santa Clara is looking for an engaging associate to support the store leadership and drive a best-in-class customer experience. You will role model selling behaviors, educate customers about loyalty programs, and collaborate with teammates to complete tasks efficiently.

The role emphasizes customer-centric service, adaptability in schedule, and a focus on delivering seamless omnichannel experiences.

Qualifications

• Experience delivering excellent customer service.
• Clear, direct communication with colleagues and customers.
• Ability to adapt to a flexible schedule (including evenings, weekends).

Responsibilities

• Support store leadership and act as a role model for selling behaviors.
• Educate customers about loyalty programs and deliver a best-in-class customer experience.
• Collaborate with team to ensure tasks are completed efficiently and aim to meet goals.

Skills

Customer service

Communication

Flexible schedule

Job description

Banana Republic in Santa Clara is looking for an engaging associate to support the store leadership and drive a best-in-class customer experience. You will role model selling behaviors, educate customers about loyalty programs, and collaborate with teammates to complete tasks efficiently.

The role emphasizes customer-centric service, adaptability in schedule, and a focus on delivering seamless omnichannel experiences.