Store Lead & Customer Experience Champion

Banana Republic; Columbia (MD); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Health insurance

Job summary

Banana Republic is seeking a Store Associate in Columbia, MD to support the store leadership team and model exceptional selling behaviors. You will educate customers about loyalty programs, help deliver a best-in-class customer experience, and collaborate with colleagues to maintain productivity and brand standards.

You will engage customers across channels, assist with opening/closing tasks, and adapt to flexible schedules including holidays and weekends, while ensuring compliance and a

Qualifications

• Deliver a best-in-class customer experience.
• Educate customers about loyalty programs.
• Lead by example to model brand selling behaviors.
• Commit to flexible hours including evenings and weekends.

Responsibilities

• Treat customers and employees with respect.
• Educate on loyalty programs.
• Be expert in brand selling behaviors.
• Support sales leader during non-peak hours.
• Collaborate with leadership to complete tasks efficiently.
• Leverage omni-channel to deliver a seamless customer experience.
• Ensure compliance standards are met.

Skills

Customer service

Communication

Technology literacy

Flexibility

Team collaboration

Leadership by example

Sales knowledge

Job description

Banana Republic is seeking a Store Associate in Columbia, MD to support the store leadership team and model exceptional selling behaviors. You will educate customers about loyalty programs, help deliver a best-in-class customer experience, and collaborate with colleagues to maintain productivity and brand standards.

You will engage customers across channels, assist with opening/closing tasks, and adapt to flexible schedules including holidays and weekends, while ensuring compliance and a