Store Lead: Coaching, Service & Ops Excellence

Tailored Brands, Inc.; Colorado Springs (CO); On-site; USD 47,624,000 - 61,893,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager and support the store team in achieving sales and service goals through coaching and operational excellence. As the manager on duty, you will have keys to open and close the store and drive daily performance.

You will lead by example, foster an inclusive environment, train staff on store procedures, and ensure a best-in-class customer experience while aligning with brand standards and corporate directives.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Support the management team in achieving sales, service and operational goals.
• Lead by example as an active coach and mentor for store staff.
• Partner with the Store Manager to drive customer experience and branding.
• Assist in staffing, training and daily store operations as assigned.
• Communicate priorities and ensure staff are equipped to maximize business.

Skills

Retail experience

Leadership

Communication

Problem solving

Training

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager and support the store team in achieving sales and service goals through coaching and operational excellence. As the manager on duty, you will have keys to open and close the store and drive daily performance.

You will lead by example, foster an inclusive environment, train staff on store procedures, and ensure a best-in-class customer experience while aligning with brand standards and corporate directives.