Store Lead: On-Duty Coach & Operations Excellence

Tailored Brands, Inc.; Jacksonville (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager to drive sales, service excellence, and operational efficiency on the floor. You will coach associates, help recruit, and ensure the store opens/closes with accountability when designated as the manager on duty.

The role emphasizes customer experience, teamwork, and adherence to company directives, with a focus on inclusive leadership and store brand standards.

Qualifications

• 1 year of retail or sales experience.
• Strong leadership and coaching abilities.
• Excellent written and verbal communication.

Responsibilities

• Lead store team to achieve sales, service, and operational goals.
• Partner with Store Manager to coach and develop team.
• Open/close store when on duty and manage store keys.
• Communicate priorities and drive sales initiatives.
• Assist in recruiting and fostering an inclusive environment.

Skills

Retail sales

Leadership

Communication

Active listening

Problem solving

Training & development

Technology proficiency

Organizational skills

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager to drive sales, service excellence, and operational efficiency on the floor. You will coach associates, help recruit, and ensure the store opens/closes with accountability when designated as the manager on duty.

The role emphasizes customer experience, teamwork, and adherence to company directives, with a focus on inclusive leadership and store brand standards.