Store Lead: Elevate Sales & Customer Experience

Tailored Brands, Inc.; San Leandro, Northern (CA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in achieving sales and service goals while maintaining operational excellence. You will coach and develop the team, manage store on- duty responsibilities, and ensure open/close procedures are followed.

This role emphasizes leadership, customer experience, and adherence to company standards, with opportunities to work across brands as needed. Strong communication and problem-solving skills are essential.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual with good judgement and business pulse.
• Self-motivated, results-oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Active listening and problem-solving abilities.
• Proven ability to train and develop high-performing store teams.
• Proficient with technology systems, Microsoft Office and video conferencing.
• Able to operate a computer and POS system.

Responsibilities

• Partner with Store Manager to drive sales, service and operations.
• Lead by example as an active coach and communicate priorities clearly.
• Recruit and develop store staff, fostering inclusive environment.
• Analyze store reports to inform decisions and drive growth.
• Support staffing and training to deliver on customer promise.

Skills

Retail experience

Leadership

Store operations

Communication

Training

Job description

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager in achieving sales and service goals while maintaining operational excellence. You will coach and develop the team, manage store on- duty responsibilities, and ensure open/close procedures are followed.

This role emphasizes leadership, customer experience, and adherence to company standards, with opportunities to work across brands as needed. Strong communication and problem-solving skills are essential.