Store Lead: Coaching, Ops & Customer Experience Leader

Men's Wearhouse; Upper Arlington (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K with company match

Paid time off

Employee discount

Quarterly incentive program

Job summary

Men’s Wearhouse is seeking a Store Lead to partner with the Store Manager in coaching a team, driving sales, and maintaining store operations on duty. The role involves opening/closing duties, aligning with company standards, and delivering a high standard of customer service.

The position emphasizes leadership, inclusivity, and accountability, with a focus on achieving sales targets and operational excellence daily.

Qualifications

• Minimum 1 year of Retail or Sales experience.
• Ability to lead and coach store staff and drive performance.
• Strong organizational and leadership skills.
• Proficient in technology systems, Microsoft Office, and video conferencing.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail leadership

Customer service

Sales coaching

Team development

Communication

Problem solving

POS proficiency

Microsoft Office

Video conferencing

Tools

POS System

Microsoft Office

Video conferencing

Job description

Men’s Wearhouse is seeking a Store Lead to partner with the Store Manager in coaching a team, driving sales, and maintaining store operations on duty. The role involves opening/closing duties, aligning with company standards, and delivering a high standard of customer service.

The position emphasizes leadership, inclusivity, and accountability, with a focus on achieving sales targets and operational excellence daily.