Store Lead & Customer Experience Coach

Men's Wearhouse; Saint Petersburg (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Men's Wearhouse is seeking a Store Lead to work with the Store Manager, coaching the team to meet sales and service goals while upholding operational standards. This role opens and closes the store as the manager on duty and involves leading a team in a dynamic retail environment.

You will drive performance through active coaching, maintain a customer-focused store atmosphere, and ensure compliance with corporate directives and store programs.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual with good judgment and business pulse.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store team to achieve sales, service, and operational goals.
• Partner with Store Manager to coach and develop team members.
• Communicate priorities and sales-driving information to maximize business.
• Assist in recruiting store staff and foster an inclusive store environment.
• Ensure store business plans and branding initiatives are executed.

Skills

Retail sales experience

Leadership

Communication

Organizational skills

Strategic thinking

Training and development

POS System

Microsoft Office

Video conferencing

Tools

Microsoft Office

Video conferencing

POS System

Job description

Men's Wearhouse is seeking a Store Lead to work with the Store Manager, coaching the team to meet sales and service goals while upholding operational standards. This role opens and closes the store as the manager on duty and involves leading a team in a dynamic retail environment.

You will drive performance through active coaching, maintain a customer-focused store atmosphere, and ensure compliance with corporate directives and store programs.