Store Lead: Coaching, Ops & Customer Experience

Tailored Brands, Inc.; Olathe (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Tailored Brands, Inc. in Olathe, KS is seeking a Store Lead to partner with the Store Manager, coaching the team to drive sales and deliver operational excellence while on duty. You will manage opening/closing, support hiring, and elevate the customer experience to brand standards.

You will lead staff training, communicate priorities, and help implement store initiatives, contributing to an engaging, inclusive environment and consistent store performance.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong communication and leadership skills.
• Ability to train and develop high performing store teams.

Responsibilities

• Inspires store team to achieve their best performance and exceed goals.
• Partners with Store management to lead staff and deliver sales, service, and operations expectations when on duty.
• Communicates priorities and sales driving information to ensure staff are equipped to maximize business.
• Assists management in training store staff on internal operational functions and store programs.

Skills

Leadership

Coaching & Development

Communication

Customer Service

Organizational Skills

Problem Solving

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. in Olathe, KS is seeking a Store Lead to partner with the Store Manager, coaching the team to drive sales and deliver operational excellence while on duty. You will manage opening/closing, support hiring, and elevate the customer experience to brand standards.

You will lead staff training, communicate priorities, and help implement store initiatives, contributing to an engaging, inclusive environment and consistent store performance.