Store Lead & Customer Experience Coach

Tailored Brands, Inc.; Missouri; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Restaurant partnerships

Job summary

Tailored Brands, Inc. in Missouri is seeking a Store Lead to partner with the Store Manager in coaching the team, driving sales performance, and maintaining operational excellence when the manager on duty. You will handle store opening/closing duties and lead by example to deliver an outstanding customer experience.

The role emphasizes brand standards, teamwork, and a culture of inclusive leadership, with a focus on achieving store objectives and elevating the customer journey.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.

Responsibilities

• Partner with Store Manager to lead store staff and achieve sales/service goals.
• Coach and develop team to deliver excellent customer service.
• Ensure store operates to brand standards and marketing initiatives.
• Train staff on internal operational functions.
• Contribute to regular store meetings and communicate priorities.

Skills

Retail experience

Leadership

Communication

Training

Microsoft Office

POS system

Tools

POS system

Video conferencing

Microsoft Office

Job description

Tailored Brands, Inc. in Missouri is seeking a Store Lead to partner with the Store Manager in coaching the team, driving sales performance, and maintaining operational excellence when the manager on duty. You will handle store opening/closing duties and lead by example to deliver an outstanding customer experience.

The role emphasizes brand standards, teamwork, and a culture of inclusive leadership, with a focus on achieving store objectives and elevating the customer journey.