Store Lead: Coaching, Ops & Customer Experience

Tailored Brands, Inc.; Michigan; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Paid time off

Employee discount

Quarterly incentive program

Job summary

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and uphold operational excellence while on duty. The role opens and closes the store as the manager on duty and requires leadership in daily store operations.

You will work to inspire the team, maximize growth, and deliver an engaging, inclusive environment that enhances the customer experience and brand standards.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance
• Execute to maximize growth and potential
• Create an engaged and inclusive store environment
• Elevate the customer experience through operational excellence
• Exceed customer expectations in all interactions

Skills

Retail experience

Leadership

Communication

Problem solving

Training & development

Customer focus

Team coaching

Operational excellence

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, and uphold operational excellence while on duty. The role opens and closes the store as the manager on duty and requires leadership in daily store operations.

You will work to inspire the team, maximize growth, and deliver an engaging, inclusive environment that enhances the customer experience and brand standards.