Store Lead: Coach & Elevate Customer Experience

Tailored Brands, Inc.; Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Tailored Brands, Inc. in Kansas City, MO is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, deliver exceptional customer experiences, and oversee store operations when on duty.

The role emphasizes leadership, talent development, and adherence to brand standards, with responsibilities including staffing, training, and executing store initiatives to maximize performance and customer satisfaction.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong leadership and organizational skills.
• Excellent written and verbal communication skills.
• Proficient with technology systems, POS, and video conferencing.

Responsibilities

• Lead store staff to achieve sales, service, and operational goals when on duty.
• Coach and develop team to drive performance and customer satisfaction.
• Implement store programs, brand standards, and marketing initiatives.
• Schedule staff and ensure proper coverage for store operations.
• Create an engaging, inclusive store environment with ongoing training.

Skills

Retail experience

Sales experience

Leadership skills

Communication skills

Problem-solving

Training and development

Tools

POS system

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. in Kansas City, MO is seeking a Store Lead to partner with the Store Manager to coach the team, drive sales, deliver exceptional customer experiences, and oversee store operations when on duty.

The role emphasizes leadership, talent development, and adherence to brand standards, with responsibilities including staffing, training, and executing store initiatives to maximize performance and customer satisfaction.