Store Key Holder: Customer Service & Cashier Lead

BELLMORE HOME CENTER INC; Pasadena (MD); On-site; USD 23,000 - 32,000; Full time

Job summary

BELLMORE HOME CENTER INC in Pasadena, MD is seeking a Key Holder to assist store management in daily operations, improve customer service, and support sales generation. Responsibilities include opening/closing, cash handling, and ensuring store standards.

The role requires strong communication, ability to multitask, and experience with POS systems. The position emphasizes customer service and teamwork in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year of retail experience.
• Experience with key cutting and programming preferred.
• Experience handling cash and operating a POS system.
• Experience providing excellent customer service.

Responsibilities

• Assisting customers with their shopping needs, providing product information, and resolving customer inquiries and complaints.
• Opening and closing the store according to established procedures, including ensuring the security of the premises and cash.
• Performing cashier duties, including processing transactions, handling cash, and balancing the cash drawer.
• Maintaining store cleanliness and organization, including stocking shelves, organizing displays, and ensuring a safe and presentable shopping environment.
• Assisting with receiving and processing shipments, verifying inventory, and pricing merchandise.
• Enforcing store policies and procedures, including loss prevention measures.
• Providing training and guidance to new employees as needed.
• Performing other duties as assigned by the store management team.

Skills

Communication skills

Interpersonal skills

Cash handling

POS operation

Customer service

Teamwork

Education

High School Diploma or equivalent

Tools

POS system

Key cutting machines

Job description

BELLMORE HOME CENTER INC in Pasadena, MD is seeking a Key Holder to assist store management in daily operations, improve customer service, and support sales generation. Responsibilities include opening/closing, cash handling, and ensuring store standards.

The role requires strong communication, ability to multitask, and experience with POS systems. The position emphasizes customer service and teamwork in a fast-paced retail environment.