Store Lead & Key Cutter - Cash, Customer Care, Open/Close

Costellos Ace; Pasadena (MD); On-site; USD 23,000 - 32,000; Full time

Job summary

Costellos Ace in Pasadena, MD is seeking a Key Holder to support store management by opening and closing procedures, handling cash, and delivering strong customer service. You will assist customers, maintain store standards, balance the cash drawer, and train new team members as needed.

The role requires at least a high school diploma, one year of retail experience, and familiarity with POS systems. Key cutting experience and programming are a plus, with the ability to multitask in a fast-paced

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of retail experience; key cutting and programming experience preferred.
• Experience handling cash and operating a POS system; strong customer service.
• Excellent communication and interpersonal skills; ability to multitask.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Assist customers with shopping needs, provide product information, and resolve inquiries/complaints.
• Open and close the store, ensuring security and cash procedures are followed.
• Perform cashier duties, process transactions, balance cash drawer.
• Maintain store cleanliness, organize shelves/displays, and ensure a safe environment.
• Receive and process shipments, verify inventory and pricing.
• Enforce store policies and train new employees as needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Multitasking

Key cutting machines

Basic computer skills

Stand for long periods

Lifting up to 25 pounds

Education

High School Diploma or equivalent

Tools

POS system

Job description

Costellos Ace in Pasadena, MD is seeking a Key Holder to support store management by opening and closing procedures, handling cash, and delivering strong customer service. You will assist customers, maintain store standards, balance the cash drawer, and train new team members as needed.

The role requires at least a high school diploma, one year of retail experience, and familiarity with POS systems. Key cutting experience and programming are a plus, with the ability to multitask in a fast-paced