Key Holder: Lead Retail Ops & Customer Experience

Costello's Ace Hardware | Long Island; Bellmore (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible Spending Account (FSA)

Generous vacation time

401(k) plan

Employee discounts

Job summary

A local hardware store in Bellmore, NY is seeking a Key Holder to enhance customer service while managing store operations. This full-time position involves leading staff, training employees, and ensuring store standards are met, making it a preparatory role for future management opportunities. Benefits include medical coverage, vacation time, a 401(k) plan, and employee discounts, along with a pay range of $17.00/hr - $19.00/hr.

Qualifications

• Strong leadership skills necessary for training and coaching staff.
• Experience in a retail environment and management is preferred.
• Must have reliable transportation.

Responsibilities

• Guide the team in maintaining high levels of customer service.
• Train staff and manage store independently under pressure.
• Oversee store openings and closings while safeguarding assets.

Skills

Leadership skills

Organization skills

Verbal communication

Written communication

Ability to work independently

Ability to work in a fast-paced environment

Job description

A local hardware store in Bellmore, NY is seeking a Key Holder to enhance customer service while managing store operations. This full-time position involves leading staff, training employees, and ensuring store standards are met, making it a preparatory role for future management opportunities. Benefits include medical coverage, vacation time, a 401(k) plan, and employee discounts, along with a pay range of $17.00/hr - $19.00/hr.