Store-in-Store Team Lead: Retail Growth & Ops

T-Mobile; Winston-Salem (NC); Vor Ort; USD 66.000 - 119.000; Vollzeit

Benefits dieser Stelle

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Zusammenfassung

T-Mobile is hiring for a Retail Operations Manager role focused on managing partner locations to boost customer engagement and sales performance. You will lead a sales team, coach staff, and ensure operational standards, fostering strong partnerships with store partners.

Success is measured by customer satisfaction, sales growth, and team development. The role emphasizes coaching, product knowledge, and collaboration with store leadership to drive outcomes and ensure compliant operations across

Qualifikationen

• High school diploma or GED required.
• 2–4 years management experience in retail sales preferred.
• 2–4 years sales & sales management experience preferred.

Aufgaben

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
• Also responsible for other duties/projects as assigned by business management as needed.

Kenntnisse

Sales leadership

Coaching

Customer service

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile is hiring for a Retail Operations Manager role focused on managing partner locations to boost customer engagement and sales performance. You will lead a sales team, coach staff, and ensure operational standards, fostering strong partnerships with store partners.

Success is measured by customer satisfaction, sales growth, and team development. The role emphasizes coaching, product knowledge, and collaboration with store leadership to drive outcomes and ensure compliant operations across