Store-in-Store Leader – Retail Growth & Team Coaching

T-Mobile; Honolulu (HI); On-site; USD 49,000 - 119,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Job summary

T-Mobile USA, Inc. is seeking a retail operations manager to enhance customer engagement and sales performance at partner locations. You will lead a sales team, ensure smooth store operations, and maintain knowledge of products, promotions, and corporate communications to drive results.

The role emphasizes coaching staff, fostering partnerships with store leadership, and delivering exceptional customer experiences that support our retail partnerships’ success.

Qualifications

• High School Diploma/GED (Required).
• 2-4 years Management experience in retail sales (Preferred).
• 2-4 years Sales & sales management experience (Preferred).

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer engagement

Sales leadership

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a retail operations manager to enhance customer engagement and sales performance at partner locations. You will lead a sales team, ensure smooth store operations, and maintain knowledge of products, promotions, and corporate communications to drive results.

The role emphasizes coaching staff, fostering partnerships with store leadership, and delivering exceptional customer experiences that support our retail partnerships’ success.