Store-in-Store Growth Leader

T-Mobile US Inc.; Hot Springs (AR); On-site; USD 49,000 - 89,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Employee stock grants and employee 401

Paid time off and holidays (full-time)

Parental and family leave

Job summary

T-Mobile US Inc. is seeking a Retail Store Operations Manager to lead a sales team across partner locations, delivering product education and exceptional customer service. You will drive customer engagement and sales performance while upholding store standards and company policies.

Responsibilities include coaching staff, managing opening/closing procedures, and maintaining knowledge of promotions. This role emphasizes partnership with store leadership and cross-functional collaboration to

Qualifications

• Experience leading sales teams to meet engagement and sales targets.
• Strong coaching and feedback skills for retail staff.
• Ability to maintain product knowledge and communicate promotions.
• Proven track record in customer service and sales execution.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Sales leadership

Customer service

Coaching

Product knowledge

Communication

Job description

T-Mobile US Inc. is seeking a Retail Store Operations Manager to lead a sales team across partner locations, delivering product education and exceptional customer service. You will drive customer engagement and sales performance while upholding store standards and company policies.

Responsibilities include coaching staff, managing opening/closing procedures, and maintaining knowledge of promotions. This role emphasizes partnership with store leadership and cross-functional collaboration to