Store-in-Store Retail Leader: Sales & Partnerships

T-Mobile US Inc.; O'Fallon (IL); On-site; USD 49,000 - 89,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Retail Operations Manager to oversee partner-location sales teams, drive customer engagement, and meet performance goals. You will coach staff, manage opening/closing, and ensure adherence to standards while building strong partnerships with store partners.

The role emphasizes leadership, coaching, and operational excellence within retail partnerships, with incentives and comprehensive benefits. Equal opportunity employment.

Qualifications

• High School Diploma or GED is required.
• 2-4 years of management experience in retail sales is preferred.
• 2-4 years of sales & sales management experience is preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Leadership

Coaching

Compliance

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Operations Manager to oversee partner-location sales teams, drive customer engagement, and meet performance goals. You will coach staff, manage opening/closing, and ensure adherence to standards while building strong partnerships with store partners.

The role emphasizes leadership, coaching, and operational excellence within retail partnerships, with incentives and comprehensive benefits. Equal opportunity employment.