Store-in-Store Sales & Partnerships Lead

T-Mobile; Fresno (CA); On-site; USD 49,000 - 89,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

T-Mobile US Inc. is seeking a Retail Operations Manager to lead a sales team across partner locations, delivering a consistent customer experience and driving sales performance.

You will coach staff, manage store operations, and develop partnerships with store‑in‑store teams to meet targets and uphold standards. The role emphasizes customer engagement, knowledge of products, and effective use of digital tools to enhance loyalty and revenue growth.

Qualifications

• High School Diploma or GED required.
• 2-4 years management experience in retail sales preferred.
• 2-4 years sales & sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales targets through coaching and performance management
• Manage store operations including opening/closing procedures, expense control, and compliance with corporate standards
• Drive customer satisfaction by ensuring knowledgeable, solution‑focused interactions and effective use of digital tools
• Build and maintain strong partnerships with store‑in‑store partner leadership and adjacent sales teams to support mutual success
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Retail management experience

Sales & sales management experience

Customer engagement

Education

High School Diploma/GED (Required)

Job description

T-Mobile US Inc. is seeking a Retail Operations Manager to lead a sales team across partner locations, delivering a consistent customer experience and driving sales performance.

You will coach staff, manage store operations, and develop partnerships with store‑in‑store teams to meet targets and uphold standards. The role emphasizes customer engagement, knowledge of products, and effective use of digital tools to enhance loyalty and revenue growth.