Retail Partnerships Manager – Store-in-Store

T-Mobile US Inc.; Woodbridge (VA); On-site; USD 66,000 - 119,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Home internet discounts

Job summary

T-Mobile USA, Inc. seeks a Retail Operations Leader to manage partner retail operations, drive customer engagement, and sales performance. You will lead a sales team, deliver product education, and maintain high operational standards across locations.

The role emphasizes coaching staff, building partnerships with partner leadership, and ensuring customer satisfaction and growth aligned with corporate communications.

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store‑in‑store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Sales leadership

Customer service

Coaching

Retail operations

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Retail Operations Leader to manage partner retail operations, drive customer engagement, and sales performance. You will lead a sales team, deliver product education, and maintain high operational standards across locations.

The role emphasizes coaching staff, building partnerships with partner leadership, and ensuring customer satisfaction and growth aligned with corporate communications.