Store-in-Store Mobile Expert - Tech & Customer Growth

T-Mobile; New Berlin (WI); On-site; USD 49,594,000 - 61,992,000; Full time

Benefits offered by this job

Stock grant

ESPP

401(k)

Money coaches

Paid time off

Job summary

T-Mobile Store-in-Store Mobile Associates operate inside a warehouse/club kiosk, delivering energy, expertise, and exceptional service in a fast-paced setting.

You will educate and demonstrate products, build relationships, and proactively drive sales while delivering outstanding customer experiences. This role requires a high school diploma and at least 6 months in customer service or retail sales.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools.
• Educate customers, demonstrate products, and showcase value of benefits.
• Attract potential customers and follow up to drive sales activity.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile Store-in-Store Mobile Associates operate inside a warehouse/club kiosk, delivering energy, expertise, and exceptional service in a fast-paced setting.

You will educate and demonstrate products, build relationships, and proactively drive sales while delivering outstanding customer experiences. This role requires a high school diploma and at least 6 months in customer service or retail sales.